Features to Add in Grocery Delivery App to Grow Your Business

Building a strong brand has become difficult for startups and small enterprises due to the increasing competition in mobile applications. In the online grocery industry, it is very evident. More business owners are entering the space as these grocery delivery apps become more popular. The overall number of users is projected to reach 2,035.00 million by 2027. It implies that the need for feature-rich supermarket delivery apps would increase in the future.

How can you differentiate your on-demand grocery delivery app from the rest? What tactics ought you to employ? What functionalities ought to be included in the app for grocery delivery? It remains a significant question for business owners attempting to advance in the online grocery sector. One of the most important factors in determining whether or not a grocery app will succeed is its features and functionality. After all, the characteristics make it the ideal answer your consumers are seeking for. 

In this article, we'll go into great detail on the features that grocery delivery services use to draw customers in, meet their needs, increase sales, and improve customer retention.

Must-Have Grocery App Features

Customers, store owners, admins, and delivery personnel are all included in the grocery delivery app. You must create the application for each of these four in order to launch your on-demand grocery delivery service. Essential grocery app elements that facilitate quick access to the services should be included in each app. For each of the four, we have outlined the key characteristics, which include:

Customer App

The consumer app comes first. This app will cater to fast, dependable grocery shoppers. The customer app lets them find nearby grocery stores, order, and have it delivered. Some grocery delivery app features that will make the customer app more useful and interesting are:

Simply Sign up or Login

What would your customers do first to use your online grocery delivery app? Sign in or log in if they created the account. Thus, their first step should be simple.

The software should allow users to register and log in using phone numbers, email addresses, social networking, or face recognition. Users should require as little information as possible to start.

Simply Search for Groceries

Easy search is an essential grocery delivery app feature. Once users check in to the app, they want to conveniently find things to add to the cart. It should be fast and easy.

You can list all grocery goods and stores and separate them by name, location, and product category (fruits, vegetables, packaged foods, etc.) to test this functionality. The categorization will assist shoppers to find the product they need.

Nearby Food Stores

The main reason people download grocery apps is to connect with local retailers for speedy delivery. Build an on-demand grocery delivery app with “find nearby grocery stores” feature.

A user can quickly find the nearest food shop utilizing this feature. Reviews of the grocery store's product quality, rapid delivery, refund policy, and list are also available. Based on store criteria, consumers may rapidly find grocery stores that meet all their demands.

Customized Deliveries

Customers must plan ahead in today's fast-paced society. Therefore, offering individualized grocery delivery is unavoidable.

Customers can arrange order delivery to receive fresh, on-time items without sacrificing quality or time. Customers will love this function, so include it when you start an online business.

PUSH Notifications

Keeping customers informed of new products, seasonal promotions, and other real-time changes is the best way to establish relationships.

63% of mobile consumers will buy from relevant suggestion apps. 

This lets you inform customers about upcoming promotions. Push notifications can also convey on-time delivery. The online store's push notification system provides current, relevant content.

Payment Integration

The payment option will be one of the most used grocery app features because it's essential for every order. Make it easy for customers to pay with their preferred method. Integrate credit cards, mobile wallets, debit cards, UPI, and other payment mechanisms.

Remember that users will give their financial information when paying. Thus, the process must be 100% secure.

Order History

Order history is another delivery app must-have. Customers sometimes need to reorder groceries. Therefore, order history will let them repeat the order rapidly.

The feature will also show them what they ordered and how much they spent last month or week. 

Grocery Store App 

The grocery store app follows the consumer app. To succeed with your grocery delivery app, you must partner with and register local, certified, and trusted establishments with relevant inventories and online delivery. The grocery shop app should include these features:

Management of Catalogs

The store owner may need to modify information when demand and grocery supply vary. Thus, the catalog management tool gives them full control.

The feature should let them create, amend, and manage their product catalog, changing product names, adding categories, descriptions, photos, and price.

Sales and Other Analysis

Store owners must regularly update their sales numbers to plan their tactics. Thus, sales records and analysis are essential.

It gives a detailed sales analysis and compares it to other months. They will also be able to see consumer numbers, locations, and the groceries they buy most from their store. 

Finance Management

Grocery store proprietors must periodically check their financial statement. Finance management features would solve all their money concerns.

It will allow store owners track their earnings, earnings on specific days, collection from specific locations, highest item profits, etc. In-depth information will improve future decisions. 

Management of Inventory

The finest on-demand grocery delivery app lets sellers control inventories. Regardless of the grocery store, inventory must be carefully examined.

Inventory management features should notify them when stock runs short, update inventory amounts, and give important information like least and most used stock.

Customers' Communication

How to ensure store customers order correctly? Allowing customers and owners to communicate as needed ensures this.

Thus, vendors should be able to swiftly reply to client enquiries and offer real-time order status updates via the vendor app. 

Promoting and Marketing

Each supermarket store wants to top the list to attract customers. Thus, adding marketing and promotions to the vendor app will enhance online grocery sales.

This feature should allow store owners to build and manage marketing programs to offer discounts and promotions to target customers to boost sales and retention.

Delivery Agent App

The delivery agent app follows after that. After the user puts an order and the business accepts and prepares it, the order is given to a specific delivery agent who is in charge of delivering it at the appropriate time and location. Therefore, all of the features in the delivery agent app should aid in the delivery guy's ability to complete deliveries quickly. 

GPS Navigation

The grocery delivery app must have a navigation and GPS capability in order for the delivery person to deliver the order to the right place. 

The function will guarantee timely deliveries because the built-in GPS and navigation will show the best and quickest route to the destination and make sure the delivery person is aware of their whereabouts. 

Order Control

Another vital component of the delivery app is order management. The delivery worker should be able to see every order clearly because he will be dealing with numerous orders each day.

The delivery team should be able to manage orders using the app, examine order data, and update their status. 

Total Income

Information about delivery agents' salaries is another item that should be provided to them. Your on-demand grocery delivery app ought to have a section where the delivery men can access any financial data.

Along with overall profits, the feature should also incorporate delivery costs and tips. Knowing the agent's collection for any given month will be of further assistance. 

Customer Information

To fulfill customers' orders, delivery personnel will speak with them personally. They can obtain the proper information with the use of a customer information element in the delivery app. 

This feature ought to display accurate information such the name of the customer, their contact information, and the precise location where the order is to be delivered. The delivery person will also profit from it if he needs to get in touch with the customer about a delivery issue. 

Admin App

The admin app comes last. The app that provides grocery delivery is overseen by an admin. The app's content, finances, customer information, delivery services, and vendors are entirely under the admin's control. To simplify the procedure for the administrator, it's important to add the following capabilities in grocery delivery apps:

Dashboard

The dashboard function is the admin's first and most crucial feature. The admin will have a clear picture of everything going on with the grocery delivery app thanks to the dashboard.

This feature ought to make it easier for the admin to access comprehensive information about the application, from examining all orders to the total number of customers, their details, delivery agents, total orders, complete sales, and current orders.

Management of Content

An app for grocery delivery has material that is managed by the admin. Therefore, including this in the construction of the admin app is essential. 

The functionality should make it possible for the administrator to control and edit the text, photos, and other material used in the interface of the online grocery delivery app. 

Reporting and Analytics

For admins to take the appropriate actions for future growth, a thorough reporting of everything is also required. So, this is yet another function that cannot be skipped while creating a grocery delivery app for the administrators.

The app administrator should have access to a thorough report on the development of the human resources, financial, and marketing plans. The administrator can identify the areas for improvement using actual numbers and graphs. 

Billing and Payment

The admin app is designed to provide app owners total control, and they may access its settings at any moment. Paying and receiving money is one of these aspects. 

Your on-demand grocery delivery app should have a payment and billing functionality that enables administrators to receive payments from vendors, create invoices for delivery drivers, and make payments to them.

Build a Grocery Delivery App with Top-Notch Features

You need to create a strong application that achieves the required outcome now that you are aware of the aspects that must be included in your grocery delivery app. You require a skilled on-demand app development company, to guarantee the quality and functionality of each component. With the best features to make sure every user of your application has a wonderful experience and is happy with the services, a committed team of developers can create a grocery delivery app similar to Instacart.